It's a 30 mph-class scooter — GPS-verified at about 29 mph for an average rider on level ground. We call it a "30 mph electric scooter" because that's the category riders search for, but we publish the real number instead of rounding up. That honesty is the whole point of PIKA.

Up to 25 miles per charge. Real range depends on your speed, weight, terrain, and temperature — ride relaxed and you'll go further; ride flat-out and it'll be less. Range is a spectrum, not a billboard number.

A 600W motor (48V, 20A controller) — enough torque to keep up with city traffic and climb inclines up to about 10% without bogging down.

About 40 lb (18 kg). We'll be straight with you: this is not an ultralight. It folds small and rolls easily, and lifting it into a trunk or carrying it a short flight of stairs is fine — but if you need to carry a scooter up multiple floors every single day, a lighter (and pricier, less comfortable) scooter may suit you better.

It folds in seconds using folding handlebars and a telescoping stem, down to roughly 39 × 8 × 15 inches — narrow enough to store under a desk, in a car trunk, in a closet, or by your front door.

Front and rear 8.5-inch pneumatic (air-filled) tires. Air tires ride far smoother than solid ones over cracked city pavement. A split-rim design also makes tire service easier than on most scooters.

A dual system: a front disc brake and a rear drum brake — two independent brakes for short, controlled stops at real commuter speed.

Yes — dual spring suspension (front and rear), which works with the air tires to smooth out bumps and potholes.

A 48V 13Ah battery, which takes roughly 6 hours for a full charge from empty.

Yes — bright front and rear LED lights, plus a rear brake light, so you're visible on early-morning and evening rides.

The Zero 9 supports riders up to 220 lb.

The Zero 9 is currently $799 (regularly $1,099) with free US shipping.

It's built for you if your trips are roughly 1–8 miles, you want a comfortable ride (dual suspension, air tires), and you need to store it indoors. It's not the right pick if you need the absolute lightest scooter, want to carry it up stairs every day, or want 40+ mph performance.

Against a same-priced scooter like the Ninebot F2 Pro, the Zero 9 folds much smaller and has folding handlebars. Against ultralights like the Fluid Mosquito or NIU KQi Air, those are lighter to carry but cost more and ride less comfortably. The Zero 9's lane is compact-fold commuter comfort at a lower price.

Within the continental United States only. We can't currently ship to Alaska, Hawaii, P.O. boxes, APO/FPO addresses, or outside the US.

Shipping is free on all orders within the continental US.

Orders are processed within 0–1 business day and typically arrive within 3–5 business days after that, via FedEx or UPS. You'll get a tracking number by email once it ships.

You can request a return within 15 days of delivery. An unused scooter in original condition and packaging gets a full refund with no restocking fee.

A used or ridden scooter generally can't be returned for a standard refund. If one is sent back, it's inspected and any refund is reduced by a restocking fee based on condition and use. We recommend inspecting your scooter before your first ride.

You're covered. Contact us within the return window with photos, and we'll arrange a repair, replacement, or refund at no return-shipping cost to you.

For change-of-mind returns, the customer pays return shipping. For defective or damaged items, PIKA pays.

Once we receive and inspect your return, approved refunds are processed within 5–7 business days to your original payment method.

A 12-month limited warranty, honored directly by PIKA, covering defects in materials and workmanship under normal use.

It covers parts and repair (or replacement) for manufacturing defects. For approved claims, PIKA covers the shipping. It does not cover normal wear, crash damage, water damage beyond the IP54 rating, or unauthorized modifications.

Email info@pikaescooters.com with your order number, a description of the issue, and photos or a short video. We'll respond within 1–2 business days.

All methods offered through Shopify Payments: major credit and debit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Apple Pay, Google Pay, and PayPal.

Yes. Payments are processed in a secure, PCI-compliant environment. PIKA never sees or stores your full card number.

If buy-now-pay-later options (such as Shop Pay Installments or PayPal Pay Later) appear at checkout, you can use them, subject to that provider's approval and terms.

You must be at least 18 years old to purchase and to ride a PIKA scooter.

It depends entirely on where you live. Electric-scooter rules — including licensing, registration, minimum age, and where you can ride — vary by city and state. Check your local laws before riding; it's your responsibility.

We strongly recommend always wearing a properly fitted helmet, and following all local traffic laws. Riding an electric scooter carries real risk — ride within your ability and stay visible.

Light rain and wet roads are fine — the Zero 9 is IP54 water-resistant. But it's not built for deep puddles, heavy downpours, or submersion. Avoid standing water and dry it off afterward.

Very little. Check the stem and handlebar bolts monthly (folding scooters naturally loosen over time — a quick fix with the included tool), keep the tires aired up, avoid deep water, and charge before the battery hits zero.

A flat is possible with any air tire. We recommend adding a bottle of tire sealant on day one, and the split-rim design makes tire service easier than most scooters. Two minutes of prevention beats a roadside flat.

Fold it and store it indoors at room temperature — under a desk, in a closet, or by the door. Charge it indoors with the included charger, and avoid leaving the battery fully drained for long periods.

Some gradual reduction in capacity and range is normal for any lithium battery over its life and isn't considered a defect. Good charging habits help it last longer.